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Web Platforms

Web platform development

We build web platforms rather than websites — customer and partner portals, multi-sided marketplaces, and SaaS products with the multi-tenancy, permissions and billing designed properly from the start.

What we build

A platform is distinguished from a website by state: accounts, roles, transactions between parties, and data that must stay correct as volume grows. The decisions that determine whether a platform survives success — how tenants are isolated, how permissions compose, how billing handles mid-cycle changes — are made in the first weeks and are expensive to revisit later. That is where we concentrate the early effort.

Customer and partner portals

Self-service access to orders, documents, tickets, statements and account data — reducing the volume of routine enquiries your team handles by hand.

Marketplaces

Multi-sided platforms with vendor onboarding, listings, search, transactions, split payments, commission handling and payouts.

SaaS products

Multi-tenant products with subscription billing, plan limits, trials, usage metering and self-service upgrades.

Identity and permissions

Single sign-on, multi-factor authentication, organisation and team structures, and role permissions that compose without becoming unmanageable.

Admin and operations tooling

The internal console your team runs the platform from — support impersonation, moderation, refunds, audit trails and configuration.

APIs and webhooks

Documented public APIs and webhooks so your customers and partners can integrate with your platform.

Who this is for

  • Businesses whose customers currently email for information they could self-serve
  • Founders building a marketplace or SaaS product from scratch
  • Companies productising an internal tool for external customers
  • Platforms whose prototype cannot handle the load or tenancy model they now need

How a platform build runs

  1. Domain and tenancy model

    We settle how accounts, organisations, roles and data isolation work before building features. This decision is the hardest one to change later.

  2. Thin slice end to end

    One complete journey — sign-up through to the core transaction — built and deployed early, proving the architecture under real conditions.

  3. Breadth and hardening

    Remaining features, admin tooling, rate limiting, monitoring and the operational work that separates a demo from a production platform.

  4. Scale and iterate

    Launch, then tune against real usage: query performance, caching, and the features your first users actually ask for.

Integrations we handle regularly

Subscription billing and payment providers Split payments and marketplace payouts Identity providers and SSO Email and messaging platforms Analytics and product telemetry CRM systems Cloud infrastructure and CDNs

Where a system has no API, we build the bridge ourselves.

What it costs

We quote per project after the scoping call, because an honest number depends on scope rather than a price list. These are the factors that move it most:

  • Number of distinct user types and how differently each behaves
  • Whether payments involve one party or splits between several
  • Depth of admin tooling required to operate the platform
  • Expected scale, and how much early architectural headroom you want

Engagements run as a fixed-scope project, a dedicated team on monthly contract, or an ongoing support & care plan.

Questions

Can you take over a platform another team started?

Usually yes. We begin with a technical audit covering code quality, architecture, security and deployment, then give an honest recommendation — continue, refactor incrementally, or rebuild. We will tell you plainly if continuing is the wrong call.

How do you handle multi-tenancy?

The right model depends on your isolation and compliance requirements. Shared schema with strict row-level scoping suits most SaaS products; separate schemas or databases suit enterprise customers with strict data residency demands. We choose deliberately at design time and enforce it in the data layer, not in application code.

Can we start smaller and expand later?

Yes, and usually you should. We build the core transaction properly and leave clean extension points, rather than building breadth that early users may never touch.

Tell us what’s slowing your business down.

A free scoping call, then a clear written plan within 48 hours — what to build, what to buy, and what to skip.

Book a scoping call